Transportation Assistance

Transportation for appointments sometimes be difficult for patients and their families. Below are some services that may help. To speak to a social worker about transportation assistance, call 858-822-2168.

UC San Diego Shuttle

Patients can use the "H" (Hillcrest - Campus) shuttle free of charge. It stops at UC San Diego Health's La Jolla campus and travels to the medical center in Hillcrest and the UC San Diego campus. In Hillcrest, the H shuttle stops west of the circle drive, in front of the Arbor parking garage. In La Jolla, it stops at Campus Point and Medical Center drives. 

View shuttle schedule for departure and arrival times

Paratransit Services: NCTD "LIFT" and MTS Access

Both North County Transit Direct and Metropolitan Transit System offer paratransit service, including wheelchair lift-equipped buses, to people with disabilities.

  1. You must complete an application to become ADA certified. For both systems, go to to find the online application or more information. You can also call 760-966-6525 (NCTD) or 888-517-9627 (MTS) to have one mailed to you.
  2. You will receive a decision by mail within 21 days.
  3. If you are approved, schedule your rides at least 14 days in advance.
  4. For more information about paratransit service, see MTS Access or NCTD "LIFT" service.

American Cancer Society Road to Recovery Service

  • Volunteer drivers provide ground transportation to and from cancer treatment.
  • Persons with cancer only.
  • Advance notice (four business days) is necessary.
  • No wheelchairs.
  • Person must be ambulatory, with no bone involvement.

Call: 800-227-2345

ARC Transportation

  • Two-way transport between El Centro and Calexico to La Jolla (Thornton Hospital)
  • Hours: 4 a.m. – 10 p.m.
  • Provides round-trip four days a week, with alternating service Mondays and Fridays.
  • Service provided between El Centro and South County every two weeks.
  • Pickup in front of Thornton Hospital between 1:30 p.m. and 2 p.m.
  • $15 per passenger round-trip with pickup at central location, or $21 round-trip with home pickup.
  • For patients or families.

Schedule ahead by phone by calling 760-337-8002, or visit ARC Imperial Valley for more information.

FACT Database

FACT (Facilitating Access to Coordinated Transportation) maintains a database of transportation services operated by public transportation agencies, social services agencies, faith-based organizations and specialized transportation services in San Diego County.  Use the Find A Ride search tool or call 888-924-3228, 9 a.m. – 4 p.m. weekdays.

ITN Greater San Diego (Dignified Transportation for Seniors)

Call 619-282-0073 for membership and application information or visit 

Jewish Family Service

  • Rides and Smiles program for adults age 60 or older. Serves several zip codes in San Diego County; call for more information.
  • Seven-day advance notice required.
  • Fee based on miles traveled.

Call 858-637-7320 or visit Jewish Family Service of San Diego

Leukemia and Lymphoma Society

  • Must be receiving treatment for one of their covered diseases or syndromes including, but not limited to: multiple myeloma, leukemia, lymphoma, or primary amyloidosis.
  • Must complete application and be approved.
  • $150 per fiscal year (July 1 – June 30); no reporting required.

Call 858-277-1800 or visit 

Reliable Transportation

  • Service area: Downtown San Diego and outlying areas, including Spring Valley, La Mesa, El Cajon, Santee, Clairemont, and Chula Vista.
  • Transport to medical appointments, with no eligibility requirements.
  • Rate for ambulatory: $25 round-trip, plus $1/mile.
    Rate for wheelchair: $85 flat fee.
  • Accepts all major credit cards.
  • Same-day service is considered, but one-day notice is preferred.  

Call: 619-698-1455

Ride with Emilio

  • Pickup location must be within the San Diego area.
  • Transportation appointments: 619-944-1754, Monday – Friday, 8 a.m. to 5 p.m.
  • For pediatric patients with cancer only.
  • 7-10 day advance notice is necessary.
  • Folding transportable lightweight wheelchairs accepted.
  • Person must be ambulatory.
  • No charge.
  • Patients should be receiving treatment in San Diego hospitals.
  • Child should be accompanied by a responsible adult over 21 years.

Call 877-507-7788 for information.